Android Document Fix

 

The App is hanging when I attempt to open a document from my Android device. How do I fix this?

Some Android devices may include the option to open PDF files and other documents in “EarlyWorks” along with other applications such as PDF viewer, etc.

You may have accidentally selected an option to open or always open these documents in “EarlyWorks” instead of an appropriate viewer. This may cause your device may become non-responsive.

Always open documents using an appropriate application.

If you have selected to “always open” a document type in EarlyWorks, you will need to remove this association. To do this, follow the steps below on your device:

  1. Go to Settings
  2. Select Apps
  3. Select EarlyWorks
  4. Click on “Set as default” (scroll down under App Settings)
  5. Click on the Clear Defaults button (if enabled)
  6. Make sure “Go to supported URLs” is set to always ask.
  7. Most importantly, next time you attempt to view/open a document ensure you select the appropriate “open with…” option (e.g. PDF viewer), but NOT EarlyWorks.